Spotify told Digital Music News something similar last month. “We understand that many of the creators that you’re listening to seem to be using that option but that is not something Spotify can control - it’s up to the individual podcast owners if they choose to have that type of ad in their content.” “Spotify gives the podcast hosts the option to choose if they would like to have a dynamic ad slot in their podcast,” a customer service rep explained to Montesi. Spotify’s first answer to irate customers seems to be that they can’t control the ads on Spotify’s podcast shows. And so far, it looks like Spotify is ignoring them - or simply brushing them off. This should NOT happen at all.” The complaints are seemingly endless online, though it’s unclear how many of Spotify’s 155 million Premium subscribers are having a problem with the double-dipping. “Listening to a podcast I follow, I was hit with an ad for a car dealership near me as soon as I switched to a new episode… I pay out of pocket so I do not have to listen to advertising during my music and podcasts.
“I pay for Spotify Premium, I should NOT be receiving ads,” Reddit user Tomiman ranted on r/Spotify. Another Spotify Premium subscriber heard a geographically-targeted ad in a podcast while driving.
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